Author Archives: Lucian Systems

How MSPs Are Turning Migration Into a Scalable Revenue Engine

Managed service providers have long relied on recurring revenue from software licensing and cloud subscriptions to drive growth. While those revenue streams remain important, the channel is placing greater emphasis on services that deliver deeper customer value and support stronger long-term profitability. Microsoft recently highlighted this shift in its 2025 State of the Partner Ecosystem […]

Upgrade Amazon EKS clusters with confidence using Kubernetes version rollbacks

Upgrading a Kubernetes control plane has long been a one way door. Open source Kubernetes doesn’t support control plane rollback, so once you upgrade, there’s no going back. The community is making real progress here, and KEP-4330 introduces emulated versions to ease rollback. But in practice this constraint has pushed organizations to build elaborate compensating […]

Accelerate your infrastructure deployments by up to 4x with AWS CloudFormation Express mode

Today, we’re announcing AWS CloudFormation Express mode, a new deployment mode that accelerates deployments for developers and AI tools iterating on infrastructure. Express mode accelerates deployments by completing when CloudFormation confirms resource configuration is applied, rather than waiting for extended stabilization checks. This reduces deployment time by up to 4 times for iterative development workflows and […]

Amazon EC2 C9g and C9gd instances powered by AWS Graviton5 processors are now available

When you run compute-intensive workloads like real-time analytics, batch processing, video encoding, scientific modeling, or CPU-based machine learning inference, every percentage point of performance matters. You need instances that deliver higher throughput per vCPU, faster memory access, and more network bandwidth, all while keeping your costs in check. Today I am happy to announce the […]

Automate public TLS certificate issuance with ACME support in AWS Certificate Manager

If you manage TLS certificates for your applications, you know the challenge: certificates expire, and when they do, your customers see errors or your service goes down. As certificate validity periods get shorter (the Certification Authority (CA)/Browser Forum mandates reduced maximum validity to 100 days starting March 2027, and to 47 days by 2029), manual […]

MSP Challenges and Opportunities in 2026: Consolidation, Compliance, and AI

The managed services industry keeps shifting. Cybersecurity threats are growing more targeted, cloud adoption continues to accelerate, and regulatory demands are expanding across nearly every sector — and in 2026, managed service providers are expected to do far more than simply maintain IT infrastructure, because clients want strategic partners who can strengthen security, support compliance […]

AWS Weekly Roundup: Agentic CX designer for Amazon Connect Customer, EC2 AMI Watermarks, Open Governance for MySQL, and more (June 29, 2026)

It has been a busy stretch on the AWS Summit circuit. At the New York City Summit, I delivered a workshop called Building AI architectures with AWS Serverless, and it was a lot of fun watching builders wire up agents and serverless services to solve real problems in a single afternoon. This week I am […]

Banking is winning the trust war. Everyone else is falling behind

Banking is double digits ahead of even its most highly regulated peers (government and healthcare) in winning consumer trust. The Thales Digital Trust Index 2026 reports 57% of customers trust the banking sector, compared to 44% and below for every other industry. Banks are doing something different and being rewarded for it. CIAM industry professional […]