Digitally transform operations of field technicians, design & planning team to reduce overall MTTR by 45% Most of the Digital Service Providers (DSPs) are struggling with the rising cost of repeat-dispatch and a higher Mean Time to Repair (MTTR).  As it takes a longer duration to repair faulty hardware, this impacts customer experience leading to […]

When you store data in Amazon Simple Storage Service (S3), you can easily share it for use by multiple applications. However, each application has its own requirements and may need a different view of the data. For example, a dataset created by an e-commerce application may include personally identifiable information (PII) that is not needed […]

The future is here. It’s 2021 and it’s already time for businesses to ready themselves for the new decade. The previous year has shown us that you have to be prepared for both expected and unexpected disruption, emerging risks, and economic uncertainties. Your business models and operations, employees and technology have to be agile and […]

AWS Identity and Access Management (IAM) is an important and fundamental part of AWS. You can create IAM policies and service control policies (SCPs) that define the desired level of access to specific AWS services and resources, and then attach the policies to IAM principals (users and roles), groups of users, or to AWS resources. […]

We launched the first Graviton-powered EC2 instances in late 2018 and announced the follow-on Graviton2 processor just a year later. The dual SIMD units, support for int8 and fp16 instructions, and other architectural improvements between generations combine to make the Graviton2 a highly cost-effective workhorse processor. Today, you can choose between General Purpose (M6g and […]

If organizations were once only talking about digital transformation (DX), in 2020, it was all about translating that talk into some real action. When the pandemic hit and businesses were disrupted, leaders instantly realized how crucial digital transformation was for their organizations to stay afloat. The first movers in the digital space were evidently faring […]

AWS gives you the components that you need to build systems that are highly reliable: multiple Regions (each with multiple Availability Zones), Amazon CloudWatch (metrics, monitoring, and alarms), Auto Scaling, Load Balancing, several forms of cross-region replication, and lots more. When you put them together in line with the guidance provided in the Well-Architected Framework, […]

The Amazon S3 Glacier storage class is ideal for data archiving and long-term backup of information that will be accessed at least once per quarter (Amazon S3 Glacier Deep Archive is a better fit for data that is seldom accessed). Amazon S3 Glacier stores your data across three Availability Zones (AZs), each physically separated from […]

Software with artificial intelligence capabilities layered with cloud computing can allow businesses to improve their data management, visualize insights that represent patterns in information, deliver a better customer experience, and optimize their workflows. CAST AI is one such software. The multi-cloud computing software optimizes customer experience for businesses. The platform manages and computes a multi-cloud […]

I wrote the blog post that announced Amazon Simple Storage Service (S3) fifteen years ago today. In that post, I made it clear that the service was accessed via APIs and that it was targeted at developers, outlined a few key features, and shared pricing information. Developers found that post, started to write code to […]