As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. Generative AI opens up greater opportunities for value-creating personalization, dynamic pricing, user-friendly chatbots, voice assistants, virtual assistants, and improved customer search. Social commerce, a form […]

In a warming world, the transition from fossil fuels to renewable energy is heating up. Global capacity for renewable power generation is expanding more quickly than at any time in the last thirty years, according to the International Energy Agency (IEA). The agency predicts that by 2025, renewable energy will surpass coal to become the […]

In the tech world and beyond, new 5G applications are being discovered every day. From driverless cars to smarter cities, farms, and even shopping experiences, the latest standard in wireless networks is poised to transform the way we interact with information, devices and each other. What better time to take a closer look at how […]

The gender representation gap didn’t happen overnight. There was no single event that created the current inequity. So, it’s reasonable to say that there won’t be a singular solution, either. There’s no silver bullet. It’s a puzzle, and we need all the pieces to come together for women to be equals in the workplace—and in […]

Recent years have witnessed an incredible transformational leap with regard to Artificial Intelligence (AI) and Machine Learning (ML), revolutionizing customer service operations worldwide. AI/ML technologies are upending industries by offering more innovative, more personalized customer experiences at reduced costs than before. AI excels at quickly processing large volumes of customer interactions to enhance service quality […]

Companies with diverse workforces are better positioned to deliver truly customer-centric experiences to all consumers. For example, when building technology, it is important that employees are aware of the cultural connotations of color schemes, symbols, and graphics. Red signifies good fortune in Chinese culture but can denote danger or caution in Western cultures. Similarly, icons […]

Software development is one arena where we are already seeing significant impacts from generative AI tools. The benefits are many, and significant productivity gains are currently available to enterprises that embrace these tools. A McKinsey study claims that software developers can complete coding tasks up to twice as fast with generative AI. The consulting firm’s […]

Today, I am pleased to announce the availability of Provisioned IOPS (PIOPS) io2 Block Express storage volumes for all database engines in Amazon Relational Database Service (Amazon RDS). Amazon RDS provides you the flexibility to choose between different storage types depending on the performance requirements of your database workload. io2 Block Express volumes are designed […]

AWS Heroes are inspirational thought leaders who go above and beyond to knowledge share in a variety of ways. You can find them speaking at local meetups, AWS Community Days, or even at re:Invent. And these technical experts are never done learning—they’re passionate about solving problems and creating content to enable the community to build […]

Dell and CrowdStrike are joining forces today to help businesses battle against cyberattacks using AI to protect against generative AI, stealth social engineering and endpoint attacks. Dell is adding CrowdStrike’s Falcon extended detection and response (XDR) platform to its current managed detection and response (MDR) service. Extended detection and response (XDR) platforms are designed to integrate across an organization’s […]