As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. With the rise of highly personalized online shopping, direct-to-consumer models, and delivery services, generative AI can help retailers further unlock a host of […]

The data-driven market is continually evolving, and with the advent of Big Data, professionals are faced with the challenge of identifying, gathering, and analyzing massive datasets in ways that provide quantifiable value for their organization. This is where cloud-native, high-speed data analytics querying comes into play, offering the ability to handle vast amounts of data […]

Enhancing the customer experience through customer service is among the most important disciplines for any organization for one simple reason: without customers, organizations would fail overnight. Customer service, sometimes called customer care or customer support, relates to the activities organizations take to ensure their customers’ needs are being met. While every customer interaction is different, […]

Software mapping is an important concept in the field of software engineering and cloud computing. It involves the process of creating a visual representation of software components, their dependencies, and interactions. This visualization helps in understanding the software’s structure, behavior, and performance characteristics. In the context of cloud computing, software mapping provides a bird’s eye […]

By implementing Oracle, one of the world’s leading enterprise resource planning (ERP) tools, organizations can transform their business processes and significantly increase operational efficiency. Companies large and small are increasingly digitizing and managing vast troves of data. ERP systems like Oracle’s streamline business processes and reduce costs, leveraging information to help organizations make better decisions […]

The landscape of Human Resources (HR) and recruitment has undergone a seismic shift in the past few decades. From the traditional paper resumes and in-person interviews to sophisticated AI-driven tools, the evolution is evident. As we step into the future, these technological advancements promise to reshape how organizations attract, hire, and retain talent. Let’s explore […]

To keep pace with the dynamic environment of digitally-driven business, organizations continue to embrace hybrid cloud, which combines and unifies public cloud, private cloud and on-premises infrastructure, while providing orchestration, management and application portability across all three. According to the IBM Transformation Index: State of Cloud, a 2022 survey commissioned by IBM and conducted by an […]

IBM Cloud authentication and authorization relies on the industry-standard protocol OAuth 2.0. You can read more about OAuth 2.0 in RFC 6749—The OAuth 2.0 Authorization Framework. Like most adopters of OAuth 2.0, IBM has also extended some of OAuth 2.0 functionality to meet the requirements of IBM Cloud and its customers. Access and refresh tokens […]

The fast-paced business world we live in today requires smart tools to manage a business’s operations and everyday needs. Enterprise resource planning (ERP) is a business management software built to do just that. This relatively new system offers a centralized platform with applications to manage all aspects of your business from supply chain management to […]

Cybersecurity is everyone’s business—as it should be, given the staggering surge in cyberattacks. Today, these attacks exhibit an unprecedented level of frequency, ingenuity and speed. The cyberthreat landscape is evolving and countries such as India are facing an alarming rate of increase in cyberattacks (Q2 of 2023 saw a 90% increase). Driven by accelerated hybrid […]