Category Archives: Blog

How utilities can prepare for extreme weather with data and AI

Extreme weather events can be catastrophic to both people and the environment. But flash floods, hurricanes and winter storms also profoundly impact utilities. With electricity being the backbone of modern life and business operations, a loss of power can have disastrous consequences that require more than a flashlight and battery-powered radio to be solved. Today, […]

AWS Weekly Roundup — Claude 3 Sonnet support in Bedrock, new instances, and more — March 11, 2024

Last Friday was International Women’s Day (IWD), and I want to take a moment to appreciate the amazing ladies in the cloud computing space that are breaking the glass ceiling by reaching technical leadership positions and inspiring others to go and build, as our CTO Werner Vogels says. Last week’s launchesHere are some launches that […]

Digital Solutions for Legal Matchmaking: The Role of AI in Connecting Clients with Lawyers

The legal industry is transforming significantly in today’s digital age, embracing advanced technologies to enhance client-lawyer connections. One innovative solution that has revolutionized the legal matchmaking landscape is the integration of Artificial Intelligence (AI) algorithms into digital platforms. This seamless fusion of technology and legal services has streamlined finding the right lawyer for specific legal […]

Exploring SaaS Directories: The Path to Optimal Software Selection

SaaS directories are vital in today’s digital age, serving as key resources for businesses seeking informed software selections. These platforms offer extensive reviews, enabling companies to harness customer feedback effectively for marketing and sales. Features like verified user reviews, a focus on emerging tech, and user-suggested alternatives enhance the software decision-making process. Additionally, some directories […]

6 ecommerce trends to watch

As the ecommerce market grows exponentially, six trends projected to heavily impact the global market are artificial intelligence (AI), augmented reality, live commerce, online-to-offline ecommerce, social commerce and voice assistants. Generative AI opens up greater opportunities for value-creating personalization, dynamic pricing, user-friendly chatbots, voice assistants, virtual assistants, and improved customer search. Social commerce, a form […]

How AI Machine Learning Is Enhancing Customer Experience Across Industries

Recent years have witnessed an incredible transformational leap with regard to Artificial Intelligence (AI) and Machine Learning (ML), revolutionizing customer service operations worldwide. AI/ML technologies are upending industries by offering more innovative, more personalized customer experiences at reduced costs than before. AI excels at quickly processing large volumes of customer interactions to enhance service quality […]

The diversity dividend: How inclusive businesses gain competitive advantage

Companies with diverse workforces are better positioned to deliver truly customer-centric experiences to all consumers. For example, when building technology, it is important that employees are aware of the cultural connotations of color schemes, symbols, and graphics. Red signifies good fortune in Chinese culture but can denote danger or caution in Western cultures. Similarly, icons […]