Category Archives: Blog

Overcoming Challenges in an AI-Driven Customer Service World: Q&A with Himabindu Venganur

Artificial intelligence (AI) and data science are revolutionizing customer service with advanced algorithms and cutting-edge generative AI (GenAI) frameworks, changing the landscape from reactive to proactive. AI systems, powered by sophisticated large language models (LLMs), empower agents to swiftly identify customer issues, deliver instant responses, summon precise services, and assess service quality. These intelligent models […]

AI Personalities: Understanding Your Digital Friends

Introduction: Why “AI as Friends”? In my three decades immersed in technology—from the early days of the World Wide Web to today’s generative AI explosion—I’ve come to view advanced AI not as mysterious engines, but as digital colleagues with personalities reminiscent of our own human associates. Just as in any professional circle, some friends are […]

How AI Can Help Real Estate Agents Close Deals Faster

Artificial intelligence is among the most powerful technologies ever created by humankind. What is its main advantage? The ability to analyze and produce information at a pace that is impossible for human beings to achieve. Currently, the main benefits of this technology are most visible in the spheres of education, editing, and copywriting. However, modern […]

AWS CodeBuild for macOS adds support for Fastlane

I’m pleased to announce the availability of Fastlane in your AWS CodeBuild for macOS environments. AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces ready-to-deploy software packages. Fastlane is an open source tool suite designed to automate various aspects of mobile application development. It provides mobile application […]

How to Control Hidden Cloud Costs Efficiently

As businesses increasingly embrace the cloud, the complexities of managing cloud expenses also increase. While cloud services can provide significant business advantages but also introduce unexpected costs that may erode your budget if not carefully monitored. It has become a concern for many organizations and has left them grappling with hidden fees that can accumulate […]

How Cloud-Based Virtual Labs Are Reshaping STEM Education

STEM (Science, Technology, Engineering, and Math) education has always relied on hands-on experiments. Practical learning, whether mixing chemicals in a lab, testing circuits, or coding programs, is essential. But, traditional labs can be expensive, require a lot of space, and limit access to students who aren’t physically there. That’s where cloud-based virtual labs are changing […]

AWS Weekly Roundup: DeepSeek-R1, S3 Metadata, Elastic Beanstalk updates, and more (February 3, 2024)

Last week, I had an amazing time attending AWS Community Day Thailand in Bangkok. This event came at an exciting time, following the recent launch of the AWS Asia Pacific (Bangkok) Region. We had over 300 attendees and featured 15 speakers from the community, including an AWS Hero and 4 AWS Community Builders who shared […]

Are you getting virus notifications on your Mac? Here’s how to stop them!

Virus notifications can be quite concerning, and they are definitely alarming for any Mac user, regardless of how much experience they have. The last thing you want is a virus on your Mac, as it can lead to data loss, performance issues, and other potential security breaches. Knowing how to identify legitimate threats and determining […]