Author Archives: Lucian Systems

The Hidden ROI of AWS Well-Architected Reviews (WAR)

Cloud environments offer scalability and flexibility, but they also bring complexity and inefficiencies that can quickly spiral into unnecessary costs and operational risk. That’s where the AWS Well-Architected Review (WAR) proves invaluable. Far from being a theoretical framework or a compliance formality, AWS WAR can uncover substantial hidden returns in terms of cloud cost savings, […]

Customer Service Trends in 2025: The AI Advantage

Customer service remains a critical differentiator in today’s marketplace. According to Microsoft, 97 percent of customers globally say service quality strongly influences their choice of brand. In 2025 that figure is unchanged, but expectations have shifted dramatically. Customers now demand speed, personalization and seamless interactions, and companies are responding with artificial intelligence at every turn. […]

AWS re:Inforce roundup 2025: top announcements

At AWS re:Inforce 2025 (June 16-18, Philadelphia), AWS Vice President and Chief Information Security Officer Amy Herzog delivered the keynote address, announcing new security innovations. Throughout the event, AWS announced additional security capabilities focused on simplifying security at scale and enabling organizations to build more resilient applications in the cloud. Below is a comprehensive roundup […]

Amazon GuardDuty expands Extended Threat Detection coverage to Amazon EKS clusters

Today, I’m happy to announce Amazon GuardDuty Extended Threat Detection with expanded coverage for Amazon Elastic Kubernetes Service (Amazon EKS), building upon the capabilities we introduced in our AWS re:Invent 2024 announcement of Amazon GuardDuty Extended Threat Detection: AI/ML attack sequence identification for enhanced cloud security. Security teams managing Kubernetes workloads often struggle to detect […]

Unify your security with the new AWS Security Hub for risk prioritization and response at scale (Preview)

AWS Security Hub has been a central place for you to view and aggregate security alerts and compliance status across Amazon Web Services (AWS) accounts. Today, we are announcing the preview release of the new AWS Security Hub which offers additional correlation, contextualization, and visualization capabilities. This helps you prioritize critical security issues, respond at scale […]

AWS Backup adds new Multi-party approval for logically air-gapped vaults

Today, we’re announcing the general availability of a new capability that integrates AWS Backup logically air-gapped vaults with Multi-party approval to provide access to your backups even when your AWS account is inaccessible due to inadvertent or malicious events. AWS Backup is a fully managed service that centralizes and automates data protection across AWS services […]

New AWS Shield feature discovers network security issues before they can be exploited (Preview)

Today, I’m happy to announce AWS Shield network security director (preview), a capability that simplifies identification of configuration issues related to threats such as SQL injections and distributed denial of service (DDoS) events, and proposes remediations. This feature identifies and analyzes network resources, connections, and configurations. It compares them against AWS best practices to create […]

Amazon CloudFront simplifies web application delivery and security with new user-friendly interface

Today, we’re announcing a new simplified onboarding experience for Amazon CloudFront that developers can use to accelerate and secure their web applications in seconds. This new experience, along with improvements to the AWS WAF console experience, makes it easier than ever for developers to configure content delivery and security services without requiring deep technical expertise. […]

AWS Certificate Manager introduces exportable public SSL/TLS certificates to use anywhere

Today, we’re announcing exportable public SSL/TLS certificates from AWS Certificate Manager (ACM). Prior to this launch, you can issue your public certificates or import certificates issued by third-party certificate authorities (CAs) at no additional cost, and deploy them with integrated AWS services such as Elastic Load Balancing (ELB), Amazon CloudFront distribution, and Amazon API Gateway. […]

Verify internal access to critical AWS resources with new IAM Access Analyzer capabilities

Today, we’re announcing a new capability in AWS IAM Access Analyzer that helps security teams verify which AWS Identity and Access Management (IAM) roles and users have access to their critical AWS resources. This new feature provides comprehensive visibility into access granted from within your Amazon Web Services (AWS) organization, complementing the existing external access […]