As the cloud ecosystem continues to evolve at a rapid pace, the role of support services is being redefined. No longer just a reactive function, support is becoming a strategic cornerstone in how IT service providers deliver value, especially amid increasingly complex and hybrid cloud environments. At the heart of this shift is the rise […]

You can now use sort and z-order compaction to improve Apache Iceberg query performance in Amazon S3 Tables and general purpose S3 buckets. You typically use Iceberg to manage large-scale analytical datasets in Amazon Simple Storage Service (Amazon S3) with AWS Glue Data Catalog or with S3 Tables. Iceberg tables support use cases such as […]

Keeping up with tech means facing a constant influx of AI. AI tools can accelerate customer support, automate workflows, and even generate predictive analytics with efficiency, boosting innovation to maintain a competitive edge. There’s enormous potential in AI, but without a strong foundational layer, it remains just that: potential. Many organizations are caught in the […]

Last week’s hallmark event was the security-focused AWS re:Inforce conference. Now a tradition, the blog team wrote a re:Cap post to summarize the announcements and link to some of the top blog posts. To further summarize, several new security innovations were announced, including enhanced IAM Access Analyzer capabilities, MFA enforcement for root users, and threat […]

Cloud environments offer scalability and flexibility, but they also bring complexity and inefficiencies that can quickly spiral into unnecessary costs and operational risk. That’s where the AWS Well-Architected Review (WAR) proves invaluable. Far from being a theoretical framework or a compliance formality, AWS WAR can uncover substantial hidden returns in terms of cloud cost savings, […]

Customer service remains a critical differentiator in today’s marketplace. According to Microsoft, 97 percent of customers globally say service quality strongly influences their choice of brand. In 2025 that figure is unchanged, but expectations have shifted dramatically. Customers now demand speed, personalization and seamless interactions, and companies are responding with artificial intelligence at every turn. […]

At AWS re:Inforce 2025 (June 16-18, Philadelphia), AWS Vice President and Chief Information Security Officer Amy Herzog delivered the keynote address, announcing new security innovations. Throughout the event, AWS announced additional security capabilities focused on simplifying security at scale and enabling organizations to build more resilient applications in the cloud. Below is a comprehensive roundup […]

Today, I’m happy to announce Amazon GuardDuty Extended Threat Detection with expanded coverage for Amazon Elastic Kubernetes Service (Amazon EKS), building upon the capabilities we introduced in our AWS re:Invent 2024 announcement of Amazon GuardDuty Extended Threat Detection: AI/ML attack sequence identification for enhanced cloud security. Security teams managing Kubernetes workloads often struggle to detect […]

AWS Security Hub has been a central place for you to view and aggregate security alerts and compliance status across Amazon Web Services (AWS) accounts. Today, we are announcing the preview release of the new AWS Security Hub which offers additional correlation, contextualization, and visualization capabilities. This helps you prioritize critical security issues, respond at scale […]

Today, we’re announcing the general availability of a new capability that integrates AWS Backup logically air-gapped vaults with Multi-party approval to provide access to your backups even when your AWS account is inaccessible due to inadvertent or malicious events. AWS Backup is a fully managed service that centralizes and automates data protection across AWS services […]