Organizations that provide an excellent customer experience (CX) can improve sales revenues by 2 to 7 percent and profitability by 1 to 2 percent, according to McKinsey. It’s no surprise. Focusing on good CX can increase customer satisfaction and drive more meaningful customer interactions, ultimately increasing sales and customer retention. As such, more organizations are […]

A Cloud Workload Protection Platform (CWPP) is a security solution designed specifically for protecting cloud workloads, including virtual machines, containers, and serverless functions. They offer a range of capabilities such as monitoring, threat detection, vulnerability management, and compliance enforcement. CWPPs differ from traditional security measures in their ability to adapt to the dynamic nature of […]

The online space continues to grow rapidly, opening more opportunities for cyberattacks to occur within a computer system, network, or web application. To mitigate and prepare for such risks, penetration testing is a necessary step in finding security vulnerabilities that an attacker might use. What is penetration testing? A penetration test, or “pen test,” is […]

The field of motorsport is undergoing a seismic shift, driven by the relentless march of technology. This transformation, exemplified by new racing design and technology, is not merely an evolution in speed and competition; it represents a confluence of advanced technologies like Artificial Intelligence (AI), the Internet of Things (IoT), and groundbreaking engineering. I’m Ronald […]

IBM works with our insurance clients through different fronts, and data from the IBM Institute for Business Value (IBV) identified three key imperatives that guide insurer management decisions: Adopt digital transformation to enable insurers to deliver new products, to drive revenue growth and improve customer experience. Improve core productivity (business and IT) while reducing cost. […]

Data security in the cloud refers to the policies, procedures, and technologies that protect data stored in cloud services from unauthorized access, data breaches, or data loss. It’s about ensuring that your data is safe, regardless of where it’s stored or how it’s being used. As businesses have increasingly started to adopt cloud storage solutions, […]

The General Data Protection Regulation (GDPR) is a European Union (EU) law that governs how organizations collect and use personal data. Any company operating in the EU or handling EU residents’ data must adhere to GDPR requirements. However, GDPR compliance is not necessarily a straightforward matter. The law outlines a set of data privacy rights […]

As usual, a lot has happened in the Amazon Web Services (AWS) universe this past week. I’m also excited about all the AWS Community events and initiatives that are happening around the world. Let’s take a look together! Last week’s launches Here are some launches that got my attention: Amazon Elastic Container Service (Amazon ECS) […]

The Massachusetts Institute of Technology (MIT) has long been at the forefront of technological innovation, and its Artificial Intelligence (AI) program is no exception. This dynamic online learning platform offers a unique opportunity for students around the world to delve into the cutting-edge field of AI. Participants in MIT’s AI program can expect a comprehensive […]

Whether your industry faces challenges from geopolitical strife, fallout from a global pandemic or rising aggression in the cybersecurity space, the threat vector for modern enterprises is undeniably powerful. Disaster recovery strategies provide the framework for team members to get a business back up and running after an unplanned event. Worldwide, the popularity of disaster […]