Most IT leaders I talk to are confident their asset records are accurate. The dashboard shows 100% patch deployment. Offboarding is marked complete. Hardware rollouts report full coverage. The numbers look clean. The problem is somewhere between what the records say and what’s actually in the field, a gap opens. It starts small. A device […]

Since 2013, Amazon Redshift has given the full power of a data warehouse in the cloud, at a fraction of the on-premises cost. Every architectural generation—from dense compute to Amazon RA3 instances, from provisioned to Amazon Redshift Serverless—has made each query cheaper, faster, and more efficient than the last. For over a decade, as data […]

The Decision Latency Tax Ask your leadership team a simple question. Where, exactly, are you losing the most revenue across the customer lifecycle right now, and why? Most executives believe they should be able to answer in an hour. In practice, almost none of them can. The question travels through three or four systems, lands […]

My most exciting news of last week: Amazon Bedrock AgentCore previewed the first managed payment capabilities enabling AI agents to autonomously access and pay for APIs, MCP servers, web content, and other agents. Built in partnership with Coinbase and Stripe, it removes the undifferentiated heavy lifting of building customized systems for billing, credential management, and […]

I have been building with AI agents and MCP tools for a while now, and one question kept coming up: how do you give an agent real, authenticated access to AWS without handing it the keys to the kingdom? Today, there is an answer. I’m happy to announce the general availability of the AWS MCP […]

Enterprises face a significant challenge when deploying AI agents: the desktop and legacy applications that power most business workflows are simply inaccessible to modern AI systems. According to a 2024 Gartner report, 75% of organizations run legacy applications that lack modern APIs, and 71% of Fortune 500 companies operate critical processes on mainframe systems without […]

Tax compliance sneaks up on you. One quarter you’re selling into a handful of U.S. states. The next, you’ve got customers in Germany, a contractor in Canada, and a distributor in Singapore. Suddenly you owe VAT, GST, and provincial sales tax on the same revenue stream. Three jurisdictions. Three filing deadlines. Three different definitions of […]

Containers and the Cloud Disclaimer: This article has been updated May 5th, 2026 from its original publication to reflect the current state of container adoption, including orchestration maturity, platform engineering practices, modern security requirements, and the growing complexity of AI workloads running inside containers. Docker and other container services are appealing for a good reason: […]

Last week, I took some time off in York, England, often described as the most haunted city in the country. I wandered through the ruins of abbeys that have stood for nearly a thousand years, walked along medieval walls, and spent an evening on a ghost tour hearing stories passed down through centuries. There’s something […]

AI capability grew faster in 2025 than at any point in the last decade, and the infrastructure built to monitor that growth has not kept pace. Stanford HAI’s 2026 AI Index documents both trends with equal precision: frontier models are clearing tests designed to defeat them in months, while the responsible AI benchmarks meant to […]