About our blog:

At Lucian Systems we always like to stay up to date about the latest news in our industry.

That is why we show you the most recent blognews from Amazon, All Things Distributed, Cloud computing news and CloudTweaks.

Customer service trends winning organizations need to follow

Paying attention to the latest customer service trends ensures that an organization is prepared to meet changing customer expectations. Customer loyalty is waning, spurred on by the COVID-19 pandemic, social influences and the ease of switching brands. More than ever, organizations must stay on top of changes in the customer service experience to improve customer […]

Five open-source AI tools to know

Open-source artificial intelligence (AI) refers to AI technologies where the source code is freely available for anyone to use, modify and distribute. When AI algorithms, pre-trained models, and data sets are available for public use and experimentation, creative AI applications emerge as a community of volunteer enthusiasts builds upon existing work and accelerates the development […]

Tying environmental outcomes to real business value may be simpler than you think

There has been a lot of recent discussion around the business value of environmental, social and governance (ESG) reporting, and the degree to which it relates to financial performance and other measures of business value. When it comes to focusing on the “environmental” aspect of ESG—often referred to as “sustainability”—there are many ways this area […]

Quantum Leap: How Post-Quantum Cryptography Will Dominate 2024 Boardroom

As we step into 2024, the technological landscape is poised for transformative shifts. This year, key predictions from leading technology thought leaders highlight ground-breaking developments. From the intensification of post-quantum cryptography conversations in boardrooms to the inevitable clash between AI as a cybersecurity savior or adversary, 2024 is shaping up to be a pivotal year. […]

How to build a successful procurement strategy

The role of procurement extends beyond transactional activities. A procurement strategy allows an organization to navigate an increasingly complex global supply chain, adapt swiftly to market fluctuations, and achieve cost optimization, operational efficiency and growth. By assessing and proactively managing risks inherent in the supply chain, organizations can shield themselves from disruptions and strengthen the […]

Forecasting Cloud Trends in 2024

The past few years have rapidly accelerated cloud adoption and impacted the overall IT landscape. Wider cloud adoption has enabled more enterprises to take advantage of the cloud’s myriad benefits, but companies are still in the process of streamlining their cloud approach. As cloud systems become more sophisticated and secure, and as advancements in other […]

New for AWS Amplify – Query MySQL and PostgreSQL database for AWS CDK

Today we are announcing the general availability to connect and query your existing MySQL and PostgreSQL databases with support for AWS Cloud Development Kit (AWS CDK), a new feature to create a real-time, secure GraphQL API for your relational database within or outside Amazon Web Services (AWS). You can now generate the entire API for […]

Promote resilience and responsible emissions management with the IBM Maximo Application Suite

Embracing responsible emissions management can transform how organizations impact the health and profitability of their assets. This opportunity is undeniable. An IBM CEO study, based on interviews with 3,000 CEOs worldwide, reveals that CEOs who successfully integrate sustainability and digital transformation report a higher average operating margin than their peers. Additionally, more than 80% of […]

Freshservice’s Journey to Streamlining IT Operations with Automation

Freshservice, a cloud-based IT service management solution, is a part of Freshworks Inc., a company that provides a variety of software solutions for customer engagement and IT service management. Freshservice was specifically designed to enable businesses to improve their IT operations through a simple yet powerful service desk. The platform was launched in 2010 with […]