The General Data Protection Regulation (GDPR) is a European Union (EU) law that governs how organizations collect and use personal data. Any company operating in the EU or handling EU residents’ data must adhere to GDPR requirements. However, GDPR compliance is not necessarily a straightforward matter. The law outlines a set of data privacy rights […]

As usual, a lot has happened in the Amazon Web Services (AWS) universe this past week. I’m also excited about all the AWS Community events and initiatives that are happening around the world. Let’s take a look together! Last week’s launches Here are some launches that got my attention: Amazon Elastic Container Service (Amazon ECS) […]

The Massachusetts Institute of Technology (MIT) has long been at the forefront of technological innovation, and its Artificial Intelligence (AI) program is no exception. This dynamic online learning platform offers a unique opportunity for students around the world to delve into the cutting-edge field of AI. Participants in MIT’s AI program can expect a comprehensive […]

Whether your industry faces challenges from geopolitical strife, fallout from a global pandemic or rising aggression in the cybersecurity space, the threat vector for modern enterprises is undeniably powerful. Disaster recovery strategies provide the framework for team members to get a business back up and running after an unplanned event. Worldwide, the popularity of disaster […]

The future of customer experience (CX) is more: more data, more technology, more surprising and delighting. It’s also more pressure to retain those customers, whether those interactions happen online or in-store. As customer expectations and habits change, so too must the CX that organizations provide. Study after study shows that customer loyalty is decreasing, as […]

AI Anywhere is a state-of-the-art offering enabling organizations to harness the power of Artificial Intelligence SAN ANTONIO, Jan. 17, 2024 (GLOBE NEWSWIRE) Rackspace Technology® (NASDAQ: RXT), a leading end-to-end hybrid, multicloud technology solutions company, today announced Rackspace AI Anywhere for Private Cloud, a cutting-edge solution that harnesses the power of Artificial Intelligence (AI) and Machine […]

Chatbots can help your customers and potential clients find or input information quickly by instantly responding to requests that use audio input, text input or a combination of both, eliminating the need for human intervention or manual research. Chatbots are everywhere, providing customer care support and assisting employees who use smart speakers at home, SMS, […]

CI/CD, or Continuous Integration and Continuous Delivery, is a methodology that revolutionized software development. It emphasizes regular, automated code integration and delivery. When we talk about CI/CD in the cloud, we refer to implementing these principles in a cloud-based environment. This approach leverages the unlimited, on-demand resources available in the cloud, enabling teams to build, […]

When it comes to data security, the ancient art of cryptography has become a critical cornerstone of today’s digital age. From top-secret government intelligence to everyday personal messages, cryptography makes it possible to obscure our most sensitive information from unwanted onlookers. Whether shopping online or saving valuable trade secrets to disk, we can thank cryptography […]

A chatbot is a program or script designed to interact and respond to humans in real-time conversation. Different organizations and individuals employ chatbots for a variety of different uses and business functions. Broadly, chatbots provide pre-written responses and information to handle basic requests or to get enough information from customers to connect them to a […]